ShieldRisk AI – Frequently Asked Questions
General Questions
What is ShieldRisk AI?
ShieldRisk AI is an AI-powered third-party risk management (TPRM) platform that helps organizations identify, assess, monitor, and report cyber and compliance risks arising from vendors, suppliers, and other third parties.
What problem does ShieldRisk AI solve?
ShieldRisk AI addresses the challenge of managing third-party cyber and compliance risk at scale by automating vendor risk assessments, enabling continuous monitoring, and providing audit-ready reporting for regulated organizations.
Who typically uses ShieldRisk AI?
ShieldRisk AI is used by CISOs, information security teams, GRC teams, risk managers, procurement teams, and compliance teams in enterprises, banks, NBFCs, fintech companies, and other regulated organizations.
Third-Party Risk Management (TPRM)
What is third-party risk management (TPRM)?
Third-party risk management is the process of identifying, assessing, monitoring, and mitigating risks introduced by vendors, suppliers, service providers, and other external partners that have access to systems, data, or critical processes.
What types of third parties can be assessed using ShieldRisk AI?
ShieldRisk AI can be used to assess IT vendors, cloud service providers, SaaS vendors, outsourcing partners, payment processors, consultants, and other third parties that pose cyber, operational, or compliance risk.
Does ShieldRisk AI support continuous vendor risk monitoring?
Yes. ShieldRisk AI supports continuous vendor risk monitoring through periodic reassessments, dynamic risk scoring, and centralized visibility into third-party risk posture.
Risk Assessment & Automation
How does ShieldRisk AI perform vendor risk assessments?
ShieldRisk AI performs vendor risk assessments using structured questionnaires, automated scoring logic, evidence collection workflows, and risk evaluation aligned with third-party risk management best practices.
Can questionnaires be customized?
Yes. Risk assessment questionnaires can be customized based on organization requirements, industry, risk tier, and regulatory obligations.
Does ShieldRisk AI use artificial intelligence?
Yes. ShieldRisk AI uses artificial intelligence to assist with risk scoring, prioritization, and analysis of third-party risk data to improve efficiency and consistency.
Compliance & Regulatory Alignment
Is ShieldRisk AI suitable for regulated organizations?
Yes. ShieldRisk AI is designed to support regulated organizations and aligns with requirements from the Reserve Bank of India (RBI), SEBI Cyber Security and Cyber Resilience Framework (CSCRF), ISO/IEC 27001, ISO/IEC 27701, and CERT-In cybersecurity guidelines.
Can ShieldRisk AI support audit and regulatory reporting?
Yes. ShieldRisk AI provides audit-ready dashboards and reports that help organizations demonstrate third-party risk governance and control effectiveness during audits and regulatory reviews.
Does ShieldRisk AI support ISO 27001 vendor risk requirements?
Yes. ShieldRisk AI supports ISO/IEC 27001 requirements related to supplier relationships, risk assessment, monitoring, and evidence-based reporting.
Reporting & Visibility
What kind of reports does ShieldRisk AI provide?
ShieldRisk AI provides third-party risk assessment reports, risk scoring summaries, compliance status dashboards, and management-level views to support decision-making and audits.
Can ShieldRisk AI provide organization-wide visibility of vendor risk?
Yes. ShieldRisk AI provides centralized visibility across all assessed vendors, enabling organizations to track risk trends, prioritize remediation, and manage third-party exposure effectively.
Deployment & Operations
Is ShieldRisk AI a cloud-based platform?
Yes. ShieldRisk AI is delivered as a secure, cloud-based SaaS platform.
How long does it take to onboard vendors?
Vendor onboarding timelines depend on assessment scope and questionnaire complexity, but ShieldRisk AI is designed to streamline and reduce manual effort in the onboarding process.
Can ShieldRisk AI scale as the number of vendors grows?
Yes. ShieldRisk AI is designed to scale with increasing numbers of vendors, assessments, and organizational requirements.
Comparison & Selection
How is ShieldRisk AI different from generic GRC tools?
ShieldRisk AI is purpose-built for third-party risk management, whereas generic GRC tools often require extensive customization to manage vendor and third-party cyber risk effectively.
How is ShieldRisk AI different from spreadsheet-based vendor risk tracking?
ShieldRisk AI replaces manual spreadsheets with automated workflows, centralized risk visibility, consistent scoring, and audit-ready reporting.
Getting Started
How do organizations get started with ShieldRisk AI?
Organizations typically begin with initial configuration, risk framework setup, and onboarding of vendors for assessment and monitoring.
Does ShieldRisk AI support pilot or proof-of-concept deployments?
Yes. ShieldRisk AI can support pilot deployments to help organizations evaluate its suitability for their third-party risk management needs.